Privacy Policy
Who we are
OneTap Save (the “extension”) and the website onetapsave.com are operated by Zhixiong Yuan, China (“we”, “us”). This policy explains what information we handle and why. Contact: support@onetapsave.com.
Summary
The browser extension
- Web page content. When you open the extension on a page, it reads the media addresses and titles that page has already loaded so it can show you what can be saved. This happens on your computer and is not sent to us.
- Downloads. Files you choose to save are downloaded directly from the original website to your computer. We never receive or store them.
- Local storage. Settings, your download history, resume data and your license key are stored in your browser’s local extension storage. You can clear them in the extension’s “Records and cache” page or by removing the extension.
- License check. License keys are verified offline inside the extension. No license information is sent to us when you activate.
- No analytics or advertising. The extension contains no analytics, tracking or advertising code and does not sell or share data.
The use of information received from Chrome APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.
Purchases
Orders are processed by Dodo Payments, our reseller and Merchant of Record. Dodo Payments collects your name, email address, billing address and payment details to process your order, calculate tax and prevent fraud, as described on Dodo Payments’ website. We receive your email address, country, the product you bought and the order details, which we use to send your license key, provide support, handle refunds and recover lost keys. We never receive your full card details.
Emails and support
If you email us, we use your message and email address only to reply and help you. We do not send marketing emails unless you ask to receive them.
Website
This website is static and does not use cookies or analytics. Our hosting provider may keep standard server logs (such as IP address, browser type and the page requested) for security and reliability, for a limited time.
How long we keep data
We keep order and license records for as long as needed to provide your license and support and to meet legal, tax and accounting obligations, and then delete them. Support emails are kept for up to 24 months.
Your rights
Depending on where you live (for example under the GDPR in the EU/UK or the CCPA in California), you may have the right to access, correct, delete or export your personal data, and to object to or restrict its processing. To make a request, email support@onetapsave.com. You may also complain to your local data protection authority. We do not sell personal information.
Children
OneTap Save is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal data.
Changes
We may update this policy. We will post the new version on this page and change the date above. Material changes will be highlighted on the website.
Contact
Zhixiong Yuan · China · support@onetapsave.com